Teletherapy Services

Teletherapy Services |

Psychotherapy using videoconferencing

From wherever you may be in Quebec, a PsyMontreal psychologist or therapist is there for you offering the possibility of webcam therapy sessions.
Studies have shown that virtual therapy is as effective as face to face sessions.  Additionally, the time and cost associated with commuting will no longer be an issue. All of our psychologists are members of the Order of Psychologists of Quebec and use cognitive behaviour therapy. Our therapists are all supervised interns, trained to offer quality psychotherapy services using scientifically validated therapeutic approaches. 

Ready to take the next step?

We are currently accepting new clients for online video or phone appointments.

Frequently Asked Questions

What are the advantages of teletherapy ?

Teletherapy services increase access to psychological services. Clients who are limited by scheduling, inconvenient geographic location, medical or psychological conditions and other barriers may gain access to high quality psychological care using our teletherapy services. Click here to learn more.

What is our videoconference software ?

You will connect to your psychologist or therapist using Doxy, a free, secure, web-based videoconference program. No download or installation required. Upon booking an appointment, your psychologist or therapist will send their personalized Doxy link, allowing you to access your sessions from the comfort of wherever you are. All you need is a device with a webcam, microphone, and access to internet. Doxy is HIPAA, GDPR, PHIPA/PIPEDA, & HITECH compliant, meeting worldwide security requirements.

What is our privacy policy ?

PsyMontreal uses Doxy to provide clients with a secure videoconferencing experience. PsyMontreal’s psychologists and therapists who use Doxy are compliant with secure data storage methods, and teletherapy ethics and law.

Do I need to be familiar with videoconferencing or Doxy to benefit from teletherapy ?

Not familiar with videoconferencing or Doxy ? PsyMontreal will assist you with technical aspects of videoconferencing if required to ensure an optimal therapeutic experience. Our psychologists and therapists are trained in the practices of offering psychotherapy by videoconferencing technology.

What happens if a call is dropped ?

A common concern for those trying teletherapy for the firs time is about poor teletherapy video or call quality. The quality and speed of the Internet connection is often the cause, not the software used. Dropped or frozen calls can be disruptive. On the off chance this happens, our psychologists and therapists are trained to navigate any obstacles encountered.

If there is a technical problem with the video technology, your psychologist or therapist will contact you by telephone. You will discuss the plans for continuing the session by phone, or rescheduling the video session.

What are ethical aspects linked to teletherapy ?

Teletherapy services offered by the psychologists or therapists at PsyMontréal conforms to the psychologists’ code of ethics and to the highest legal norms of Québec and Canada. Click here to learn more.

What therapeutic approach is used for teletherapy services ?

As with all our services, our psychologists and therapists use scientifically validated approaches such a cognitive behavioural therapy (CBT) when offering teletherapy services.

How do I schedule teletherapy appointment ?

To schedule an appointment with a PsyMontreal psychologist or therapist, contact us.

What happens in the event of an emergency ?

If you fear for your own safety or that of people around you, or if you are thinking about suicide, contact emergency services (9-1-1), health information line (8-1-1), suicide prevention line (1-866-277-3553) or go see to an emergency facility URGENTLY.

How Can We Help You? 

Contact us to find out more about our services and make an appointment with one of our psychologists or therapists.